As much of the country shut down during the COVID-19 pandemic, Ergomotion did not, assisting partners and being stocked with inventory for the re-opening
(Santa Barbara, Calif.) July 13, 2020 – Ergomotion, the largest manufacturer of adjustable bases worldwide, is prepared for the accelerated growth in the furniture and mattress industry. As the rest of the world was dealing with the expanding pandemic, Ergomotion was learning from their parent company Keeson Technology, in China. Located in the first country to experience COVID-19, Keeson was uniquely positioned to provide valuable insight to how partners and consumers would react to the unexpected crisis in other parts of the world. Additionally, they were able to re-open quickly following the extended Chinese New Year holiday which limited supply disruptions.
“Treating our customers as partners and looking at our shared business from their perspective has been a focus of Ergomotion’s in a time where uncertainty is prevalent,” says Johnny Griggs, Chief Operating Officer at Ergomotion.
The Ergomotion team is prepared to build on current relationships within the industry and provide support through the pandemic with a better understanding on how to manage inventory for the and being available for all business inquiries. Griggs takes pride in his dedicated team and their willingness to go above and beyond. As a group, they came together to identify new opportunities that would help Ergomotion lead innovation and streamline future efforts.
The COVID-19 crisis has allowed Ergomotion to step back and focus on business goals for all partners involved, including ways to implement virtual trainings and lead a robust customer service team helping navigate the challenges of these extraordinary times. With a devoted team and allocated resources, Ergomotion has revitalized its approach to retail by creating global virtual training strategies that will help increase product knowledge and sales.
“I’ve led with optimism but with realistic plans for the future of Ergomotion,” says Griggs. “We will continue to do what we’ve done before the pandemic, by being a part of our partners growth and expanding their opportunities to do so.”